When your air conditioning stops working in an Iowa summer, you need someone who shows up quickly, finds the real problem, and tells you exactly what it costs before touching anything. That's how Hartley has operated since 1997.
Same-day service often available · Upfront pricing before any work begins
Most AC failures come down to a handful of common causes. Our techs have seen them all — and carry the parts to fix the most frequent ones on the first visit.
Running but not dropping the temperature? Usually a refrigerant issue, a failing compressor, or a clogged coil. We'll find it fast.
Could be a tripped breaker, a failed capacitor, a thermostat issue, or a safety shutoff. We run through the full diagnostic — not just the obvious.
Low refrigerant is always a symptom of a leak, not just low charge. We locate the leak, repair it, and recharge to the correct level.
Rattling, grinding, banging, or squealing all point to specific mechanical problems. Catching them early prevents more expensive damage.
Ice on your indoor unit means restricted airflow or low refrigerant. Running the system while frozen makes it worse — call us before it becomes a bigger problem.
When your system turns on and off every few minutes, it's working harder than it should. This is hard on compressors and drives up your energy bill.
Poor airflow from your vents is often a blower motor issue, a clogged filter, or a duct problem. We check all three before reaching a conclusion.
A clogged condensate drain causes water to back up and overflow into your home. Left unaddressed, it leads to water damage and mold. Common fix, fast repair.
A lot of HVAC companies quote repairs over the phone based on what you describe, then revise the number once they're in your home. We don't do that.
Our tech arrives, runs a complete diagnostic on your system, identifies the actual cause of the problem — not just the symptom — and gives you a written quote before any work begins. You decide. No pressure.
Full system diagnostic — not just a quick look at the obvious
Written quote upfront — you know the cost before we start
We carry common parts — most repairs completed on the first visit
Honest repair vs. replace advice — we'll tell you when a repair doesn't make financial sense
2-year labor warranty on all repairs performed by Hartley
Here's exactly what happens when you call Hartley for AC repair — no surprises, no runaround.
Reach us by phone or the contact form. We'll get you scheduled — same day when possible, next morning when not.
You'll get a confirmed arrival window and a text when your tech is en route. We show up when we say we will.
We assess the entire system — not just the part that's visibly broken. You get a clear explanation of what's wrong and why.
We quote the repair in writing before starting. Once you approve, we complete the repair and test everything before leaving.
Not every AC problem is worth repairing. We'll tell you honestly which makes more sense for your situation — even if that means we recommend a replacement instead of a repair.
Your system is under 10 years old, the repair cost is under $500, the failure is an isolated component (capacitor, contactor, drain), and the system was otherwise running efficiently.
Your system is 12–15+ years old, you've had multiple repairs in recent seasons, the repair cost exceeds half the cost of a new unit, or the system uses R-22 refrigerant (now extremely expensive).
A common guideline: if a repair costs more than 50% of a new system's price and your unit is more than 10 years old, replacement is usually the better investment. We'll run those numbers with you honestly so you can make an informed decision.
Our technicians are trained and equipped to diagnose and repair systems from all major manufacturers — whatever's installed in your home.
Don't see your brand? We service all residential central air conditioning systems, ductless mini-splits, and heat pumps regardless of manufacturer. Call us and we'll confirm we can help before you book.
"AC went out on the hottest day of the year. Hartley had a tech at our house by noon. He ran a full check, told us it was a bad capacitor, quoted $185, and had it running in 30 minutes. No drama, no upsell. Exactly what you want."
"I was ready to replace my whole unit based on what another company told me. Hartley came out, found it was actually a refrigerant leak with a simple fix, and had me cooling again for $340. Honest people. I'll never call anyone else."
"Called at 8am on a Saturday. Tech showed up by 10:30, diagnosed a frozen coil and clogged drain, explained everything clearly, fixed it on the spot. House was cool again before noon. Great experience from start to finish."
We offer same-day service when our schedule allows, which is most weekdays during the season. Weekend appointments are available. When you call, we'll give you an honest ETA — not a four-hour window you have to block off your whole day for.
Yes — there's a diagnostic fee to cover the cost of the visit and assessment. That fee is disclosed upfront when you book. If you approve the repair, it's applied toward the total cost of the work.
We carry the most common repair parts on our trucks, and the majority of repairs are completed on the first visit. If a part needs to be ordered, we'll tell you the expected timeline before we leave — and schedule the follow-up visit immediately so you're not waiting around wondering.
It depends on the repair cost, the system's age, and how it's been running overall. We'll give you an honest assessment on site. If a repair doesn't make financial sense given your system's age and condition, we'll tell you that — and show you what a replacement would cost so you can compare.
Yes. We service and repair ductless mini-split systems from all major manufacturers, including Daikin, Mitsubishi, LG, Fujitsu, and others. Call us to confirm we stock parts for your specific unit before booking.
Yes. All repair labor performed by Hartley carries a 2-year workmanship warranty. Parts are covered by the manufacturer's warranty, which varies by component. We'll walk you through what's covered before we leave.
When repair no longer makes sense, we'll help you choose and install the right replacement system — properly sized, professionally installed.
Learn moreAnnual AC tune-ups catch small problems before they become expensive repairs — and keep your system running at peak efficiency all summer.
See plansWe service furnaces, heat pumps, and boilers with the same diagnostic-first approach — all makes, all models, year-round.
Learn more