When your furnace stops working — or isn't keeping up — our local technicians diagnose it fast and give you a straight answer on what it'll take to fix it. No runaround, no overselling.
Iowa winters are unforgiving. Here are some of the most common reasons Cedar Falls homeowners call us for heating repairs.
System runs but the house doesn't get warm. Often caused by a dirty filter, failing heat exchanger, or low gas pressure.
Furnace won't turn on or cycles off immediately. May be a failed igniter, bad thermostat, or tripped limit switch.
Banging, squealing, or rattling sounds often indicate a loose blower wheel, worn bearings, or ductwork expansion.
System turns on and off too frequently. Common causes include an oversized unit, restricted airflow, or a dirty flame sensor.
Sudden increases in heating costs often mean your furnace is working harder than it should — dirty system, leaky ducts, or degraded efficiency.
A furnace that won't ignite is a safety concern. We'll check the igniter, gas valve, and pressure switches to get it running safely.
If your CO detector has triggered, stop using your furnace and call us. A cracked heat exchanger is dangerous — we inspect every furnace for this.
High-efficiency furnaces produce condensation. A leaking condensate line or clogged drain can cause moisture damage if left unaddressed.
We know a furnace going out in January can feel urgent — and that urgency can make homeowners vulnerable to bad decisions. We don't take advantage of that. We show you what's wrong, explain your options, and let you decide.
Our technicians are paid hourly, not on commission. They have no incentive to recommend parts or work that isn't necessary. We'd rather earn your trust and your repeat business than make a quick dollar.
Written estimate before any work begins
Most repairs completed in a single visit
Common parts stocked on every service truck
1-year parts and labor warranty on all repairs
Call us at (319) 555-0182 or fill out our contact form. We'll confirm your appointment — same day if available.
Your technician arrives in the scheduled window, performs a thorough diagnosis, and explains exactly what they found.
Before touching anything, we give you a written quote. You approve it or you don't — no pressure either way.
We complete the repair, test the system thoroughly, and review everything with you before we leave.
Our service vans carry common parts for most major brands, so most heating repairs happen in a single visit.
Every technician holds active NATE certification — the industry's most trusted standard for HVAC service quality.
All repairs come with a 1-year parts and labor warranty. If the same issue returns, we come back at no charge.
"Furnace died on a Sunday night in February. Called Hartley and they had a tech at our door by 9pm. He had the part on his truck, fixed it in about an hour. I couldn't believe it. These guys are the real deal."
"I was quoted $800 by another company just to diagnose the problem. Hartley diagnosed and repaired our furnace for less than $300 total. They explained everything, showed me what was broken, and didn't try to sell me a new unit I didn't need."
"Our carbon monoxide detector went off at 11pm. Hartley answered immediately, had a tech here in 40 minutes, and found a cracked heat exchanger. They could've charged us anything — instead they gave us a fair quote and fixed it the next morning."
A good rule of thumb: if the repair cost exceeds 50% of the cost of a new system, and your furnace is over 15 years old, replacement is often the smarter investment. We'll always give you an honest assessment of both options so you can decide what's right for your situation.
We service all major brands including Carrier, Trane, Lennox, Goodman, Rheem, Bryant, York, Amana, American Standard, Nordyne, and most others. If your brand isn't listed, just call — we've likely worked on it.
Yes. For repairs over $500 or for new equipment, we offer financing through approved lenders with flexible terms. Ask us for options when you receive your estimate.
We offer 24/7 emergency heating service for Cedar Falls and surrounding communities. Call (319) 555-0182 any time — day or night — and we'll get a technician to you as quickly as possible. Emergency rates apply outside standard hours.